**Job Description:**

We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. The ideal candidate will have a strong focus on delivering exceptional service to our guests by ensuring that all hotel rooms and public areas are clean, orderly, and well-maintained.

**Key Responsibilities:**

- Clean and arrange guest rooms to hotel standards for guest arrival.
- Replace used towels and linens with fresh items.
- Restock room amenities such as toiletries, beverages, and snacks.
- Vacuum carpets, wash windows, and dust furnishings.
- Inspect and report any technical issues and maintenance needs.
- Address guest inquiries promptly and courteously.
- Ensure security of guest rooms and privacy of guests.
- Follow health and safety regulations at all times.

**Qualifications:**

- Previous experience in a similar role within the hospitality industry is a plus.
- Strong attention to detail and excellent organizational skills.
- Ability to work independently and manage time effectively.
- Good communication and customer service skills.
- Ability to work flexible hours, including weekends and holidays.

**Benefits:**

- Competitive salary and opportunities for growth.
- Comprehensive training and development programs.
- Employee discounts on hotel stays and dining.
- Health and wellness benefits package.

Join us for an opportunity to be a part of a dynamic and supportive team where your contributions are valued and recognized. If you have a passion for hospitality and an eye for cleanliness, we encourage you to apply.

TheFront Desk Agent is responsible for delivering exceptional guest serviceexperiences from check-in through check-out. This role serves as the primarypoint of contact for guests, ensuring efficient operations at the front deskwhile upholding Courtyard by Marriott brand standards. The ideal candidate isprofessional, detail-oriented, and committed to creating a welcoming andseamless guest experience.

KeyResponsibilities:

- Welcome and greet guests upon arrival with a positive attitudeand provide prompt and courteous service. 

 - Manage check-in and check-out procedures efficiently, ensuring all detailsare accurate. 

 - Handle guest inquiries and requests, both in-person and over the phone,ensuring their needs are addressed in a timely manner. 

 - Maintain an organized and tidy front desk area.

- Promote Marriott Bonvoy membership and brand programs. 

 - Manage reservations, cancellations, and any modifications accurately in thehotel management system. 

 - Process payments, including cash, credit, and debit transactions, ensuringproper billing and handling of guest accounts.- Provide guests with information about hotel amenities, services, and localattractions. 

 - Resolve any guest complaints or issues with empathy and professionalism,escalating to management when necessary. 

 - Collaborate with other hotel staff to ensure a seamless guest experience.

 Qualifications:

- High school diploma or equivalent required; hospitality orrelated degree is a plus. 

 - Previous experience in a customer service role, preferably in a hotel orhospitality setting. 

 - Excellent communication and interpersonal skills. 

 - Strong problem-solving abilities and attention to detail. 

 - Proficiency in using hotel management software and Microsoft Office Suite. 

 - Ability to work flexible hours, including weekends and holidays. 

 - A positive demeanor, team-oriented mentality, and a strong work ethic.

- Prior hotel front desk experience.

- Experience with Marriott systems (e.g., FOSSE, MARSHA).

 Benefits:

-Competitive salary and comprehensive benefits package. 

 - Opportunities for professional growth and development. 

 - Friendly and supportive work environment. 

 - Employee discounts on hotel accommodations and services.

Join ourteam as a Front Desk Agent and be a vital part of creating memorable guestexperiences! If you have a passion for hospitality and enjoy meeting andassisting people, we encourage you to apply.

- Supervise and oversee the daily operations of the housekeeping department.
- Train, mentor, and support housekeeping staff to ensure productivity and adherence to company standards.
- Conduct regular inspections to ensure cleanliness and quality standards are met.
- Coordinate with other departments to ensure smooth operations and guest satisfaction.
- Handle and resolve any guest complaints related to housekeeping in a timely and professional manner.
- Manage inventory, order supplies, and maintain equipment to ensure availability and functionality.
- Prepare and manage housekeeping schedules to ensure adequate staffing levels.
- Ensure compliance with health and safety regulations and company policies.
- Participate in hiring and performance evaluation of housekeeping staff.

Qualifications:
- Previous experience in housekeeping or a related field, with supervisory experience preferred.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Strong attention to detail and a commitment to quality.
- Proficiency with housekeeping management systems and software is a plus.
- High school diploma or equivalent; additional education or certifications in hospitality management is a plus.

Benefits:
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holidays.

We are seeking a dynamic and experienced Front Office Manager to join our team. The ideal candidate will possess excellent organizational skills, strong leadership qualities, and a passion for providing top-notch customer service. As the Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring that all guests experience a warm and efficient welcome, and maintaining a high level of service excellence.

Key Responsibilities:

- Manage the front office operations, including the reception area, concierge services, and guest relations.
- Lead and mentor the front desk team, fostering a positive and productive work environment.
- Oversee guest check-in and check-out procedures, ensuring a seamless process and addressing any guest inquiries or concerns.
- Coordinate with other departments to ensure smooth communication and efficient operations.
- Implement and maintain front office policies, procedures, and service standards.
- Monitor and manage room inventory, ensuring optimal occupancy rates.
- Handle guest feedback and complaints professionally, striving for immediate and satisfactory resolutions.
- Train new staff in company policies and guest service techniques.
- Prepare and manage the front office budget, closely monitoring expenses and revenues.
- Stay informed about industry trends and implement best practices to enhance guest satisfaction.

- Promote Marriott Bonvoy membership and brand programs.

- Proven experience as a Front Office Manager or similar role in the hospitality industry.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal abilities.
- Proficiency in front office software systems.
- Strong organizational and multitasking skills.
- Ability to remain calm and composed under pressure.
- Commitment to delivering exceptional guest service.

We offer a competitive salary, benefits package, and opportunities for professional growth. If you are passionate about hospitality and have a keen eye for detail, we would love to hear from you. Join our team and help us create memorable experiences for our guests!